By David Kim
March 22, 2024 · Updated December 6, 2025 · 1 min read
If a customer has registered but cannot be found in the user list by the administrator, or if the customer cannot find their account, please consider the following possible reasons and promptly assist the customer in identifying and resolving the issue.
Solution ▶ The system defaults to displaying only 40 records. Click "Show more data" to load more users.
Learn how to bulk add a pass to multiple individual accounts or to all accounts under a specific tag group.
Explanation of three methods to log in to the account created in the backend.
Class categories help you organize your classes into groups, making it easier for customers to browse and filter classes. This article explains the settings available when creating or editing a class category.
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