Getting Started - Setup Tutorials

How to Set Report Permissions for different roles?

Emily Zhang

By Emily Zhang

March 16, 2026 · Updated March 17, 2026 · 3 min read

Learn how to control instructor access to different report tabs in the Back Office, protecting your sensitive data such as revenue information.

Overview of Report Permissions

Reports often contain sensitive business data such as revenue, instructor salaries, and sales figures.

With Report Permissions, businesses can now control which report tabs are visible and accessible to different roles, including instructors.

Key Benefits:

  • Protect sensitive financial data from unauthorized access
  • Customize report visibility for each role

Available Report Permission Controls:

PermissionDescription
ReportsMaster permission to access the Reports page
Report - OverviewAccess to the Overview report tab
Report - PassesAccess to the Passes report tab
Report - InstructorsAccess to the Instructors report tab
Report - Class AttendanceAccess to the Class Attendance report tab
Report - ShopAccess to the Shop report tab
Report - Payment MethodsAccess to the Payment Methods report tab

How to Configure Report Permissions

[Instructions]

  1. Click Settings in the left menu.
  2. Select Role & Permission Management.
  3. Click Manage Roles.
  4. Click the Edit icon next to the role you want to modify (e.g., Instructor).
  5. Scroll down to find the Reports section.
  6. Toggle the View permission for each report tab as needed:
    • Blue (enabled): The user can see and access this report tab.
    • White (disabled): The report tab will be hidden from this role.
  7. Click Save to apply the changes.

Important Notes:

  • The main \"Reports\" permission must be enabled for users to access the Reports page at all.
  • Individual report tab permissions only work when the main Reports permission is enabled.
  • Users cannot access disabled report tabs via direct URL—the system will block access.

Common Use Cases

Scenario 1: Allow instructors to view only their own performance

If you want instructors to see their teaching statistics without accessing revenue data:

  • Enable: Reports (main), Report - Instructors, Report - Class Attendance
  • Disable: Report - Overview, Report - Passes, Report - Shop, Report - Payment Methods

Scenario 2: Restrict all report access for instructors

If instructors should not access any reports:

  • Disable: Reports (main permission)
  • All sub-permissions will automatically become inaccessible

Scenario 3: Full report access for managers

For managers who need complete visibility:

  • Enable: All report permissions

How Permission Changes Affect Users

When a report permission is enabled:

  • The corresponding report tab appears in the navigation.
  • Report data loads correctly when accessed.
  • Users can view and interact with the report.

When a report permission is disabled:

  • The corresponding report tab disappears from the navigation.
  • Users cannot access the report via direct URL.
  • If a user tries to access a disabled report directly, they will see an \"Insufficient Permission\" message.

FAQ: Why can't I see some report tabs?

When a report permission is enabled:

  • The corresponding report tab appears in the navigation.
  • Report data loads correctly when accessed.
  • Users can view and interact with the report.

When a report permission is disabled:

  • The corresponding report tab disappears from the navigation.
  • Users cannot access the report via direct URL.
  • If a user tries to access a disabled report directly, they will see an \"Insufficient Permission\" message.

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