What is a custom domain and why should I use one?
A custom domain is your own branded web address that customers use to access your booking system. Instead of directing customers to app.omceanbooking.com/yourbusiness, you can use a memorable URL like www.yourstudio.com.
Benefits of using a custom domain:
- Professional appearance: Reinforces your brand identity
- Easy to remember: Customers can find you more easily
- Full access: All pages work including admin, instructor, and customer logins
- Marketing friendly: Perfect for business cards, social media, and advertising
See a live example: www.relaxandstretch.online

What do I need before setting up a custom domain?
Before you can use a custom domain with your booking system, you need to purchase a domain name from a domain registrar. A domain name is the web address people type to visit your site (like "yourstudio.com").
Tips for choosing a domain name:
- Keep it short and easy to spell
- Match it to your business name when possible
- Avoid hyphens and numbers if you can
- Consider common extensions like .com, .net, or country-specific ones
Popular domain registrars:
- GoDaddy - Global provider with competitive pricing
- Chunghwa Telecom Hi-Net - Popular in Taiwan
- PChome - Taiwan-based option
Domain names typically cost $10-20 USD per year depending on the extension.
How do I connect my domain to the booking system?
Once you have purchased your domain name, follow these steps to connect it to your booking system:
Step 1: Go to your booking system admin panel
Step 2: Navigate to Settings and find the "Custom Domain" feature
Step 3: Enable the custom domain feature
Step 4: Enter your domain name in the provided field
Step 5: Follow the DNS configuration instructions provided
Step 6: Save your settings
Note: After completing the setup, it typically takes 24-48 hours for the domain to fully activate due to DNS propagation.

Frequently asked questions about custom domains
Q: Will my old URL still work after setting up a custom domain?
A: Yes, both URLs will work. Customers can access your booking system through either address.
Q: Can I use a subdomain like booking.mywebsite.com?
A: Yes, subdomains work perfectly. This is a great option if you already have a main website.
Q: What happens if my domain registration expires?
A: Your custom domain will stop working, but your booking system remains accessible through the default omceanbooking.com URL. Renew your domain to restore the custom address.
Q: Do I need technical knowledge to set this up?
A: Basic understanding of DNS settings helps, but our support team can guide you through the process if needed.
