FAQs - Admin

How do I create a one-off class for special events or workshops?

Lisa Wang

By Lisa Wang

October 31, 2024 · Updated December 6, 2025 · 3 min read

One-off classes are perfect for special events, workshops, or any class that happens only once and doesn't repeat on a regular schedule. Unlike repeating classes, one-off classes are manually created for a specific date and time.

What is a one-off class?

A one-off class is a single, non-repeating class that you manually schedule for a specific date and time. It's different from repeating classes (which occur on a regular schedule) and schedule courses (which are part of a structured program).

Common uses for one-off classes:

  • Special workshops: Holiday events like Christmas or New Year workshops
  • Guest instructor sessions: Classes taught by visiting teachers
  • Trial classes: One-time introductory sessions for new students
  • Makeup classes: Rescheduled sessions due to cancellations
  • Pop-up events: Spontaneous or promotional classes

How do I create a one-off class?

Follow these steps to create a one-off class:

  1. Go to Schedule in the admin menu
  2. Click the One off class tab
  3. Click the + ONE OFF CLASS button
  4. Fill in the required fields:
    • Time: Select the start time for the class
    • Date: Choose the specific date
    • Class: Select which class type this will be
  5. Configure additional options as needed (see below)
  6. Click SAVE to create the class

What settings can I configure for a one-off class?

When creating a one-off class, you can configure the following options:

Basic Settings:

  • Date / Time: The specific date and start time for the class
  • Class room: Assign a specific room or location
  • Primary Instructor: The main teacher for this class
  • Additional Instructors: Any assistant instructors
  • Class Size: Maximum number of students allowed
  • Notes: Internal notes visible only to administrators

Advanced Settings:

  • Reservation Cancellation: Set cancellation rules specific to this class
  • Class points: Configure point values if using a point-based system

What's the difference between one-off classes and repeating classes?

Understanding the difference helps you choose the right option:

FeatureOne-off ClassRepeating Class
ScheduleSingle occurrence on a specific dateRepeats weekly on set days
Best forSpecial events, workshops, guest sessionsRegular weekly classes
Setup effortCreated individually each timeSet up once, automatically repeats
Calendar appearanceShows only on the scheduled dateShows on all recurring dates

Tip: If you're running a class that happens regularly (e.g., every Monday at 6 PM), use a repeating class instead to save time.

Can customers book one-off classes online?

Yes! Once you create a one-off class, it will appear on your booking calendar just like any other class. Customers can:

  • See the class on the calendar for the scheduled date
  • Book the class using their passes or by purchasing one
  • Receive confirmation and reminder notifications
  • Cancel their booking according to your cancellation policy

The class will only appear on the calendar for the specific date you scheduled it, not on any other days.

How do I edit or delete a one-off class?

To edit or delete a one-off class:

  1. Go to ScheduleOne off class tab
  2. Find the class in the list
  3. Click on the class to open its details
  4. Make your changes and click SAVE, or click DELETE to remove it

Important: If customers have already booked the class, deleting it will cancel their reservations. Consider notifying affected customers before making changes.

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