FAQs - Admin

How can I manage users shopping carts from the admin page?

Lisa Wang

By Lisa Wang

December 23, 2025 · Updated December 24, 2025 · 1 min read

Through the admin; shopping cart management feature, you can view customers shopping cart contents and status at any time, and you have permission to add or remove items.

How can I view a user’s shopping cart status from the admin page?

  1. Click Users on the left menu.

  2. Click Shopping Cart.

  3. You can enter criteria to search for a specific shopping cart.

On the shopping cart page, you can view the current status of a user’s cart (e.g., Processing means not yet checked out, Completed means checkout is finished), total amount, discounts, reward points, passes, and sales items. You can also clear the contents of a user’s cart from this page.


How can I add items to a user’s shopping cart from the admin page?

【View Cart Contents and Total Amount】
(1) You can see the current total amount in the shopping cart.
(2) You can see the current contents of the shopping cart.

【Add or Modify Items】

(1) Click on the item on the left.

(2) You can modify the quantity of the item or remove it.

(3) The action bar allows you to add new Passes, unpaid Passes, or new sale items.


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