FAQs - Admin

After creating an account for a customer in the backend, how does the customer log in?

Sarah Chen

By Sarah Chen

March 21, 2024 · Updated December 6, 2025 · 1 min read

Explanation of three methods to log in to the account created in the backend.

Method 1: Log in using the "Forgot Password" feature to receive a password reset email for login



Method 2: Log in using third-party platforms with the same email for authorization

For example, if backend staff register a customer using Gmail, the customer can simply log in using the same email associated with their Google account.


Method 3: Request the backend personnel to send a "Reset Password" email through the backend


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