What can I ask customers in a survey?
Ask about a decision you need to make: moving a 6am class to 7pm, adding beginner yoga or running a weekend workshop. Give customers clear choices and space to explain what would help.
Surveys
Find out who wants a 7pm class before you add it.
- Test demand for a new class
- Ask the members who would attend
- Track replies in one place
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See it in action
What one survey changed
“I'd argued about the 6am slot for a year. One survey, 148 replies, and we moved it to 7pm. It's been full since.”
Yoga studio owner
Finding a class time that works for members after work.
Check demand before adding a class
Ask members which evening class they would join, whether 6pm, 7pm or 8pm works, and which weekday they prefer. Use their answers to choose the first session to try.
Track replies to a different question
Planning a Saturday workshop? Ask whether members want shoulder mobility, weight-training basics or balance practice. The history table shows who has completed that workshop survey.
Frequently asked questions
A little clarity before you start.
Can I choose who receives the survey?
Yes. Select customers individually or use roles and tags to choose a group. For example, ask your yoga members about a new evening class. The survey appears for the selected customers in their app.
Where can I review the answers?
Open the survey's History tab to see who has completed it. Select a response to read the answers, such as a member's preferred class, weekday and start time.
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