What earns a member loyalty rewards?
Set reward rules for passes, shop products and classes. For example, award $10 on a pass purchase. Rewards are added after payment and can be applied at a future checkout.
Loyalty & Rewards
Reward a pass purchase and a class visit differently.
- Reward pass purchases
- Set product-specific rewards
- Recognise class attendance
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See it in action
Studio example: rewarding regular visits
“A member buys a 10-session pass, picks up a resistance band and comes to the evening class. We can reward each of those activities with its own reward amount, instead of using one rule for everything.”
Studio owner
Setting separate rewards for pass purchases, equipment and class visits.
Give $8 back on a resistance-band set
A member buys equipment to practise between sessions. Set the reward to $8 on the resistance-band set instead of using the same amount for every shop item.
Reward an evening class with $3 back
The evening mobility class has its own $3 reward. Review it in the class list separately from rewards earned by buying passes or products.
Frequently asked questions
Loyalty & Rewards: common questions
Can one product use a different reward?
Yes. Use the general settings or set an amount for an individual item. A resistance-band set can earn $8 in rewards without changing the reward for every product.
Are loyalty rewards the same as booking credits?
No. Loyalty rewards recognise purchases and visits. Booking credits belong to a pass and determine how members pay for eligible classes.
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