Where does the assistant get business answers?
Add Q&A and knowledge entries for your services, policies and common questions. Review those entries when a studio rule or service changes.
AI Customer Assistant
Prepare answers to “Where do I park?” and “How do I cancel?” once.
- Add business questions and answers
- Set the assistant's name and greeting
- Test replies before enabling
No credit card needed
See it in action
Customer service example: The same parking and cancellation questions
“OmceanBooking AI answers parking and cancellation questions instantly. We can focus on members in the studio instead of repeatedly answering the same questions on our phones.”
Studio manager
Answer common questions about parking, cancellations, and more right away.
Choose where members can ask questions
Members may contact you on the booking website, your own domain or LINE. Review the channels where the assistant is available to answer them.
Give a question a human next step
A member needs help changing a recovery appointment. Add reception's phone number as the human contact so the assistant can direct the customer to your team.
Frequently asked questions
AI Customer Assistant: common questions
Can I test the answers before customers see them?
Yes. Use the admin evaluation tools before enabling the customer channels. Try the questions your reception team actually receives.
Can I change the assistant's name and greeting?
Yes. Configure the name, avatar, personality and bilingual greeting in assistant settings so the introduction matches your business.
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Connect with our consultant
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Try the Booking System for 7 days
All Features Included
- ∞Unlimited bookings
- ✨All AI features included
- 🌐Your own branded booking website
No credit card needed