Who We Are

We're on a mission to simplify appointment booking for businesses worldwide

  • Trusted by 1,000+ businesses
  • Serving over 500,000 people
  • 99.9% uptime guarantee

No credit card needed

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Who We Are

Our Story

Omcean Booking founder Chloe once struggled with complicated booking processes while running her yoga studio. At that time, she couldn’t find an online system suitable for the Taiwanese market that was fully featured, which sparked a thought: “If there isn’t an ideal software out there, then I’ll build one myself to help all the businesses facing the same challenges!”

In 2015, Chloe and a passionate team developed this all-in-one system. Based on real experience as business operators, we continuously listen to our users and keep improving the platform. Our mission is to guide businesses from various industries—such as fitness, education, and healthcare—through a smooth digital transformation, helping owners focus more on their expertise while reducing administrative burdens.

10,000+
Active Businesses
50+
Countries
5M+
Appointments
99.9%
Uptime

Our belief

It defines everything we do

💡

Innovation

Leading-edge technology is the DNA that drives our continuous evolution.

🛡️

Reliable and stable

99.9% uptime ensures your business never stops.

🎯

Customer Success

We measure our success by the growth and satisfaction of our customers.

Meet Our Team

Chloe, CEO & Founder • Michael, CTO & Founder • Emily, Head of Product

Q&A with a client

Q: What kind of opportunity or circumstance led you to decide to start Omcean Booking?

A: Actually, this stems from my own experience running a service business. At that time, I deeply understood the difficulties and struggles of finding an “ideal tool.” The booking systems on the market faced several serious issues: lack of Chinese support, high costs, and functionality that was either too complex to use or too basic to solve real operational challenges.I realized that there had to be a better solution—one that delivers powerful features through the simplest and most intuitive interface.This determination to create a booking system that is affordable for everyone and easy for anyone to use became the starting point of Omcean Booking. What we developed is more than just a system; it’s a way to help businesses establish a more efficient and smarter operational model.

Q: What defines your leadership style?

A: My leadership style can be summarized as: “Treat people with care, achieve together.” I believe that a leader’s primary responsibility is to discover each team member’s potential and place them precisely where they can shine the most.To achieve this, I give my team full autonomy and trust in their work. Experience has shown that when team members feel this trust and space, they naturally develop a sense of ownership. The self-driven energy they generate and the results they achieve often exceed all expectations.

Q: Where do you see Omcean Booking in five years?

A: Serving 100,000+ businesses across 100+ countries with AI-powered booking that anticipates customer needs. We're not just building software - we're helping entrepreneurs succeed.

Case Study

Chloe

CEO & Founder

Chloe - Case Study

Q&A with a client

Q: How do you build systems that scale?

A: Every technical decision asks three questions: Will this handle 10x our load? Can we maintain it? Does it improve user experience? We built on microservices and cloud-native tech to scale horizontally without sacrificing speed or reliability.

Q: Innovation vs. stability - how do you choose?

A: We don't choose - we do both. Progressive rollouts, extensive testing, comprehensive monitoring. Customers trust us with their business. We never compromise stability to ship faster.

Q: What's next in booking technology?

A: AI that predicts booking patterns and optimizes schedules automatically. Imagine a system that learns your business and suggests optimal pricing or staffing levels - all running intelligently in the background.

Case Study

Michael

CTO & Founder

Michael - Case Study

Q&A with a client

Q: What makes great product design?

A: Invisible design. Users shouldn't think - they should just do. We obsess over reducing friction, testing with real business owners, and refining until setup takes minutes, not hours.

Q: How do you decide what to build?

A: Impact vs. effort, plus customer feedback. We analyze support tickets and usage data quarterly, but we also talk to customers directly. Sometimes a small feature solves a massive workflow bottleneck that data alone won't reveal.

Q: Your biggest product win?

A: Mobile-first booking widget. 60% of bookings happened on mobile, but systems were desktop-first. We rebuilt the flow - booking time dropped from 3 minutes to 45 seconds. Completion rates jumped 40%. Watching businesses grow from that - that's why I do this.

Case Study

Emily

Head of Product

Emily - Case Study

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All Features Included

7 DAYS FREE$
  • Unlimited bookings
  • All AI features included
  • 🌐Your own branded booking website

No credit card needed

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