Acupuncture Q&A - with Dr Mei

Q: How many bookings come through the booking site?

A: Virtually all of our bookings come through the booking website. We no longer take manual bookings or do manual invoicing. All bookings must be made through the website for our practitioners to see their scheduled appointments.

Q: Do you use the mobile admin app?

A: Yes, we do! It's mandatory for all our practitioners to download the app, so they always know their schedule. That's why we like the ability to assign practitioners to each separate booking. They always have the correct information for their appointments on the app.

Q: How has Omcean helped with traditional workflows?

A: Omcean helped us move every SOAP note and herbal prescription online without breaking our traditional workflow. We can maintain our practice standards while improving efficiency for both practitioners and patients.