How do I request a new feature for the booking system?

Watch the video guide

Before submitting a feature request, watch this short video to understand the process and get tips for writing effective requests:

What's the difference between paid and unpaid feature requests?

When submitting a feature request, you can choose between two options:

Paid Feature Request:

• Custom development specifically for your business
• Guaranteed development with a timeline
• Feature built to your exact specifications
• Pricing available in the Shop (go to Shop in admin menu)
• Requires approval from our team before starting

Unpaid Feature Request (Free Suggestion):

• Added to our community feature request list
• Other studios can vote and show interest
• Features with high demand get prioritized on our roadmap
• No guaranteed timeline - depends on community interest and our development schedule
• Great for ideas that would benefit many users

How do I submit a feature request?

Follow these steps to submit a new feature request:

1. Go to Bugs / New Features in the admin menu (under General)
2. Click the New Features tab
3. Click the + NEW button
4. Fill in the Important Information:
   • Enter a clear, descriptive Name for your feature
   • Toggle Paid feature? if you want custom development
5. Click Description to add detailed information about what you need
6. Click Save to submit your request

Tip: The more detail you provide, the better we can understand and evaluate your request.

How do I check pricing for paid features?

To view pricing for custom feature development:

1. Go to Shop in the admin menu
2. Browse available development packages and pricing
3. Prices vary based on complexity and scope of the feature

Note: Paid feature requests require approval from our team. After you submit your request, we'll review it and provide a quote based on your specific requirements.

How do unpaid feature requests get prioritized?

Unpaid feature requests are prioritized based on community interest:

• Voting: Other studios can like and vote for features they also want
• Demand: Features with more votes and interest get higher priority
• Roadmap: Popular features are added to our development roadmap
• Updates: You can check the "What's New" tab to see recently released features

To increase the chances of your feature being developed:

• Write a clear, compelling description of the problem it solves
• Explain how it would benefit other businesses, not just yours
• Share your request with other studio owners who might also want it

Tips for writing a good feature request

Help us understand your needs by including:

• The problem: What challenge are you trying to solve?
• The solution: How do you envision the feature working?
• The benefit: How will this improve your business operations?
• Examples: Provide specific scenarios or use cases
• Priority: Is this a nice-to-have or a critical need?

Good example: "I need a way to automatically notify waitlisted customers when a spot opens up in a class. Currently I have to manually check and message each person, which takes 30 minutes per day."

Poor example: "Please add waitlist notifications."

The more context you provide, the faster we can evaluate and respond to your request.